Contact Us

Main Office Location

423 East Court Avenue
Des Moines, IA 50309
Locator Map
Phone: 515-243-2677
Fax: 515-243-1143              
Office & Drive-thru Hours: M-F—8:00 AM – 5:00 PM

Urbandale Office

3810 66th Street
Urbandale, Iowa 50322
Phone: 515-276-6083
Fax: 515-276-1582
Office Hours: M-F—9 AM to 5:30 PM

Federal Building Office

210 Walnut St., Room 927
Des Moines, Iowa 50309
Phone: 515-421-4621
Fax: 515-243-4180
Office Hours: M-F—8:00 AM – 4:00 PM
Closed from 12:00-1:00 PM every day

General Phone:

(515) 243-2677 • Toll-free: 1-800-539-1621
Calls will be answered during business hours, and during our Call Center hours of
Monday – Friday: 5:00pm – 7:00pm & Saturday: 7:00am – 4:00pm

General Fax:

(515) 243-1143


For Credit/Debit Card Service:

  • During office hours, call the credit union at 515-243-2677 or 1-800-539-1621
  • After hours, please call 866-664-9364 or 301-984-6262
  • Fraud Monitoring for Credit & Debit Cards:  1-877-230-3179

Need us at a different time or place? 

Financial Center

Located at the Main Office

423 East Court Avenue
Des Moines, IA

Office Hours:

Tuesday : 11:00 AM – 3:00 PM
Thursday : 8:00 AM – 12:00 PM
Friday : 8:00 AM – 12:00 PM

Want to know more about the Financial Center? Visit here.

Our Staff 

Ashley Hayworth
Operations Supervisor
Mike Farley
Marketing Manager
Jen Timmins
Loan Manager
Jenna Little
Member Service Representative
Joey Czellar
Member Experience Officer
Alexis Beyer
Member Service Representative
Mary Vonesh
Branch Manager
Nicole Allen
Member Service Representative
 Troy Gould
Chief Financial Officer
Dylan Waugh
Loan Officer
Debbie Fields
Member Service Representative
Hayley White
Member Service Representative
Toby Towers
Loan Officer
Mark Piper
Mortgage Originator