• What is the credit union’s routing number? 
  • How do I find the routing number and account number on my checks?
  • What is the credit union’s addresses, phone numbers and hours?
    Click here.
  • Where is a shared branching location near me? 
    Click here to search for a Shared Branching location near you:
  • Can I email staff members directly?
    Yes!  Click here for their names, titles and email addresses.
  • What is the phone number for Serve Credit Union’s credit and debit cards?
    • During office hours, call the credit union at 515-243-2677 or 1-800-539-1621
    • After hours, please call 866-664-9364 or 301-984-6262
    • Fraud Monitoring for Credit & Debit Cards:  1-877-230-3179
  • How long does it take to get approved for a loan? 
    Usually you hear back from a loan officer within a couple of hours during the business day.
  • What’s the best way to start a loan application?
    Our secure online loan applications provide you with an answer instantly, however you’re welcome to stop in to complete an application as well.
  • Do you offer First Mortgage loans?
    Yes! And you can apply online at www.servecu.org.
  • Can I make my loan payments online?
    Yes! Simply login to our Free Online Banking Service, “It’sMe247” and transfer funds from your savings or checking account to your loan or credit card.
  • Can I get my E-statements through online banking?
    Yes! Simply login to Online Banking and click on “My Documents.”
  • Am I able to transfer money to an account at a different bank?
    Yes! Our Free Bill Pay service enables you to transfer funds electronically to anyone, even another financial institution! Simply login to “It’sMe247” Online Banking and click on “Pay & Transfer.”
  • Can I do a cash advance over the phone?
    Yes, if you are a member and already using one of our credit cards you can also make the transfer when you login to your account.

What is the credit union’s routing number?

Our routing number is 273073958.
Back to Top