More Services

Direct Deposit & Payroll Deduction Direct Deposit and Payroll Deduction are services that enable your employer to send all or part of your paycheck to your Credit Union savings or checking account electronically. You can then setup with the Credit Union to have certain amounts of those funds automatically transferred to other accounts, or to make loan payments on your Serve Credit Union loans.

  • Ask your employer about their ability to Direct Deposit or send Payroll Deduction to the Credit Union.
  • To setup Direct Deposit or Payroll Deduction with your employer, you will need your account number and the Credit Union’s routing number. All of this information can be found at the bottom of your Serve Credit Union checks, or simply contact the Credit Union for assistance.
  • To setup automatic disbursement (once your funds have arrived), please contact the credit union.

Wire Transfers The Credit Union can initiate outgoing wire transfers, and accept incoming transfers. Please contact us for complete details.

Night Drop Box For after hours secure deposits, Court Ave has a night drop box  available just to the south of the drive-up window. Urbandale has a drop box available just to the right of the main entrance.  Deposits will be made the next business day.

Notary Public Some circumstances exist where an employee of Serve Credit Union needs to witness the signing of a document. The Credit Union employee needs to know that the signature is original and must see appropriate identification. This process only takes a few minutes and is free to members.  Notaries Public at Serve Credit Union shall exercise diligence and utmost care in the performance of all notarial acts.

Coin Counting Members are welcome to bring coin to the credit union to be counted. This is a free service, and typically only takes a few minutes. Please note: this service cannot be offered through the Drive-thru.

Safe Deposit Boxes: We have 3 sizes of safe deposit boxes to choose from:

  • 3×10
  • 5×10
  • 10×10

Click here to view our current rates.

Convenient Drive-Thru We offer convenient Drive-thru service at our Main Branch on East Court Avenue for most account transactions. This service is offered Monday-Friday from 8:00 a.m. to 5:00 p.m. Thursday from 9:00 am-5:00 pm.

TruStage™ Insurance the credit union way. Insurance protection is part of a solid financial plan. From getting a good rate on coverage for your car to making sure your life insurance is adequate, dependable insurance coverage ensures financial relief when you need it. And along the way, you’ll take comfort in knowing you’re protected. TruStage insurance products and programs help members protect what matters most. Backed by nearly 80 years of working in partnership with credit unions and their members, you’ll find products for life, car, AD&D, long-term care, home and more. TruStage offers straightforward information, real value and assurance.

To learn more, get quotes or just explore, visit

© CUNA Mutual Group, 2012 All Rights Reserved
TruStage™ is a marketing brand used to identify products offered through CMFG Life Insurance Company and programs offered through CMFG Life insurance agencies to credit union members.